Firstly, try to readout your dosimeter at another reader station. If the error message persists, please go to the Dosimetry Service in B.33 R-007. The problem could be with your dosimeter or the reader stations which do malfunction from time to time.
An error message is displayed when I try to readout my personal dosimeter. What should I do?
Contact and Opening hours
Dosimeters exchange & dosimeters ordered online:
CERN Community Support Center
Building 33
Monday-Friday
07:00 - 18:30
NB: Avoid the morning rush by coming in the afternoon.
Dosimetry Service office:
Monday - Friday
08:30 - 12:00
Phone:
+41 (0)22 76 72155
Mail:
Address:
CERN
Dosimetry Service
CH-1211 Genève 23
Switzerland
The Dosimetry Service is provided by the Radiation Protection group of the Occupational Health & Safety and Environmental Protection Unit.